BLANCMAEUNIE Shipping Policy
Effective Date: January 8, 2025
At BLANCMAEUNIE, we are committed to ensuring a smooth and efficient shipping process for all our customers. This Shipping Policy outlines the details regarding the shipping and delivery of products purchased through our website, https://blancmaeunie.com. By placing an order with us, you agree to the terms and conditions outlined in this policy.
1. Shipping Locations
- Domestic Shipping: We currently ship to all addresses within the United States.
- International Shipping: At this time, we do not offer international shipping, but we are working on expanding our services globally. Please check back for future updates.
2. Shipping Methods
- We offer various shipping methods to suit your needs, including standard, expedited, and express shipping options. The available shipping methods will be displayed at checkout based on your shipping address.
- Standard Shipping: Estimated delivery time is between 5-7 business days.
- Expedited Shipping: Estimated delivery time is between 2-4 business days.
- Express Shipping: Estimated delivery time is 1-2 business days.
- Shipping times are estimated and may vary depending on your location and order volume.
3. Shipping Costs
- Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
- Free standard shipping may be available for orders over a certain amount, depending on current promotions or offers. Please refer to our website or checkout page for details on free shipping eligibility.
4. Order Processing Time
- Order Confirmation: After your order is placed, you will receive an email confirmation with your order details.
- Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays).
- Shipping Time: Once processed, your order will be shipped according to the shipping method selected during checkout.
- Please note that during busy seasons or holidays, order processing and shipping may take longer than usual.
5. Tracking Your Order
- Once your order has shipped, you will receive an email with tracking information to monitor the status of your delivery.
- You can track your order through the tracking number provided, which will direct you to the shipping carrier’s website for real-time updates.
6. Shipping Restrictions
- P.O. Boxes: We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a physical address when placing an order.
- Undeliverable Packages: If your package is undeliverable due to an incorrect address or failure to accept delivery, it may be returned to us. If this happens, we will contact you to resolve the issue and may require additional shipping charges to resend the package.
7. Lost or Damaged Items
- Lost Items: In the rare event that your package is lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and, if necessary, initiate a claim for the lost item.
- Damaged Items: If you receive a damaged item, please notify us within 7 days of delivery. We may require photos of the damaged product and packaging for review. If the item is found to be damaged during shipping, we will offer a replacement or refund, depending on availability.
8. Order Modifications and Cancellations
- Once your order has been processed and shipped, we are unable to modify or cancel it. If you need to make changes to your order, please contact us as soon as possible before shipment, and we will do our best to accommodate your request.
9. Shipping Insurance
- For higher-value orders, we recommend purchasing shipping insurance to protect your purchase in case of loss or damage during transit. This option will be available at checkout for eligible orders.
10. Delivery Times and Delays
- Delivery times are estimates and may vary due to external factors, including weather, holidays, and carrier delays.
- BLANCMAEUNIE is not responsible for delays caused by the shipping carrier, including but not limited to natural disasters, strikes, or other unforeseen events.
11. Returns and Shipping Costs
- Return Shipping: If you need to return an item, please refer to our Refund and Returns Policy. You are responsible for the cost of return shipping unless the product is damaged or defective.
- Shipping Fees: Shipping fees are non-refundable, except in cases where we have made an error with your order or if the item was defective.
12. Changes to Shipping Policy
- We reserve the right to update or change this Shipping Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the website or purchase after such changes will constitute your acceptance of the updated policy.
13. Contact Information
If you have any questions or concerns regarding our Shipping Policy, please contact us at:
BLANCMAEUNIE
Email: info@blancmaeunie.com
Phone: (903) 685-0870
Website: https://blancmaeunie.com
Address: 259 County Rd #127, Gary, Texas (TX), 75643
Thank you for choosing BLANCMAEUNIE! We appreciate your business and will strive to provide you with the best shipping experience possible.